Useful Links

The cake serving chart below is a useful guide when you are deciding on the size of your cake. It includes the cake sizes and how many servings you will get with coffee and dessert size portions. Also included is a cutting guide diagram which outlines how wedding cakes are usually cut at reception venues. Serving amounts are a guide only and are based on a 2” by 1” slice commonly served at receptions. Dessert slices are usually bigger which should be taken into account when ordering your cake.

Cake serving chart guide

 

Other important info

3D sculpted cakes are only available in chocolate mud due to the strength of a cake required for carving.

All cakes are covered in a couverture chocolate ganache.

Buttercream, Swiss Meringue Buttercream and Coconut Buttercream are available for fresh flower cakes and cupcakes. Please keep in mind this is not a viable option for marquees or hot and humid months of the year. Butter- cream must be kept cool and displayed in air conditions only

Deposit and Terms of Payment To commence cake production we require a 50% non-refundable deposit based on the agreed quote and all art work and design approved by the client. The remaining balance is due and payable at least 2 weeks prior to collection or delivery. Your order is not confi rmed until we have received your signed contract and 50% non-refundable deposit. Payment can be made by Direct Deposit or cash. Cake orders placed online can be paid for via bank deposit. Cake orders placed with less than two weeks notice require payment in full at the time of ordering. Deposits are non-refundable. *Please note all payments need to be received before cakes are released. If we do not receive a signed contract and 50% deposit within fi ve (5) business days of appointment or quote, your date may become unavailable. Event dates are held for you through the date of your appointment or quote, and five (5) business days afterwards.

Design

Every effort will be made by Aida’s Sweet Treats to fulfill the expectations of the client as understood at the consultation. However due to the subjectivity of the work and the different decorators involved there may be slight variations. There are also structural limitations when using cake as a sculptural medium. As a consequence Aida’s Sweet Treats will need to make certain decisions during the process of manufacture that may affect the style of decoration, proportion or structure of the cake.

Cancellations & Deposits

If you cancel your order, your balance payment is refundable minus an administration fee of $100 provided we are notified at least 10 business days prior to the event. There is no payment refund on orders canceled within 10 business days of the event as we may have already have started work on your cake.

Refund Policy

In order for a full refund to be granted Aida’s Sweet Treats requests that the cake in question or returned for inspection. Any other complaint not covered by the ‘Fair Trading Act 1987 No. 68’ will be subject to our customer service policy with remedies at the discretion of management.

Figurines

Every measure is taken to ensure that your figurines are made to the highest standard; however they are made from icing and as a result are very fragile. We are happy to provide care instructions for your figurines and if cared for properly they will last for years; however we do not accept any liability for your figurines once they have been removed from the cake (photo evidence required when figurines break whilst on the cake).